PhoneFusion
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FAQ
 

FAQ - Billing Information

How am I charged for PhoneFusion One service?
Is there a service charge to sign up for PhoneFusion One service?
Is there a charge for adding or dropping any feature?
Is there a charge for changing my telephone number?
Is there a charge for changing my name, service address or billing address?
Is there a charge for disconnecting my service?
Are there charges for shipping and handling for an adapter ordered from PhoneFusion One?
Is there a charge for changing my calling plan?

How am I charged for PhoneFusion One service?

PhoneFusion One service is billed monthly to the credit card you provided during signup. PhoneFusion One only bills month-to-month. There are no long term contracts.

Is there a service charge to sign up for PhoneFusion One service?

No, there is no service charge. Simply sign up and begin to use PhoneFusion One service immediately.

Is there a charge for adding or dropping any feature?

Sometimes. If you are adding a feature that has a monthly fee, then you will be charged for that feature. If you are dropping a feature, you will not be charged. See our Pricing Matrix for add-on features.

Is there a charge for changing my telephone number?

There is no charge for changing your PhoneFusion One number. Please keep in mind that if we change your number, you will lose all messages (voicemail and faxes) that were in your old account.

Is there a charge for changing my name, service address or billing address?

No, there is never a charge for changing your account information.

Is there a charge for disconnecting my service?

No, there is no charge for disconnecting your service. We will only bill you for any outstanding calls previously made through our system.

Are there charges for shipping and handling for an adapter ordered from PhoneFusion One?

Yes. Shipping is a fixed price of $12.95.

Is there a charge for changing my calling plan?

No, there is no charge for changing your calling plan.
 




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